1. General
- Please understand the Terms and Conditions before using our services.
- Please accept the Terms and Conditions by placing an order on any of our platforms (including online and in-store).
- Customers must inspect the items upon receipt for completeness. We do not accept returns or exchanges once the items have left our store.
- We do not provide after-sales service for any items unless the product contents do not match the order.
- We reserve the right to refuse service.
2. In-Stock Items
- Items may be new or used, meaning they may show some wear and tear. It is difficult to describe all imperfections or damage. Please read the product status for details.
- All product dimensions are manually measured by our staff and may vary by 1-3 cm.
- Photographic color variations may occur due to factors such as lighting and the screen size of your phone or computer. The actual product color is subject to change.
- Unless otherwise noted, all Japanese-made items are air-shipped from Japan. Some items may not be labeled or tagged due to previous use.
- Product quantities are limited, and some items are one-offs. If a product is marked as sold out, it means it has been purchased and will not be restocked.
3. Force Majeure
- If the store is unable to fulfill its obligations under these Terms and Conditions due to force majeure (such as accidents, natural disasters, labor shortages, shipping delays, etc.), the store will be exempted from fulfilling its obligations to the extent affected and will not be held liable.
4. Changes to Terms and Conditions
- The store reserves the right to amend these Terms and Conditions. Customers must review the store's terms and conditions before placing any order. Once an order is placed, customers are deemed to have accepted the then-current terms and conditions.
- In the event of any dispute regarding these terms, the store's decision shall be final.
5. Website Terms of Use
Welcome to the Scar Co. online store. To ensure a more enjoyable and comfortable shopping experience, we hereby provide the following Terms of Use, which apply to all pages within this store:
- Website Use:
This store is for shopping purposes only. All content on this website may not be republished or reposted for any commercial purpose. The information and content on this website may only be used legally. Any harmful or threatening content must not be transmitted or posted. We reserve the right to prohibit such content if discovered. - Overseas Orders:
Products shipped outside of Hong Kong may be subject to applicable surcharges or taxes. These charges vary depending on the destination and shipping company. We cannot accurately estimate these charges, nor can we guarantee against damage or other accidents during shipping. We assume no legal responsibility for such incidents. By completing the order process, you accept these terms and are responsible for all surcharges, taxes, and incidents associated with your order. If a product is ultimately returned, we will notify you and charge a reasonable fee. - Disclaimer:
Before using any product purchased from this store, please carefully read the product information, instructions, and precautions provided by the manufacturer or this store. This store assumes no responsibility for the accuracy, suitability, quality, or reliability of the information and product descriptions provided on this website. Therefore, we recommend that you carefully analyze the product information before purchasing or visit our store to purchase. - Indemnity and Limitation of Liability:
If you violate our terms and conditions while using our services (including online and in-store) and incur losses, you will be responsible for any losses, additional expenses, damage, and repair costs incurred by us. This store assumes no legal liability for such losses, and you agree to waive any and all claims. If this disclaimer does not apply in any particular case, our liability will not exceed the amount you paid for the product or service you purchased from this store. - Links to Other Websites:
This website may provide links to other websites. Clicking on any link will cause you to leave this website. This store is not responsible for the content, terms, updates, or accuracy of any other websites, nor is it responsible for posting or receiving content from other websites. The content of other websites does not represent the views of this store. - Privacy Policy:
You agree to the use of your information as set forth in this Privacy Policy. - Suspension of Use:
If any activity that is harmful to our store or illegal is discovered, we reserve the right to suspend or terminate access to all or part of this website without prior notice. - Modifications to Terms:
These terms and conditions are subject to change from time to time. Please read these terms and conditions carefully before shopping on this website to protect your rights.